I haven’t received my new password even after tapping on the reset button.

Your password can not be reset by tapping the reset button. First, you will receive a reset confirmation by email to the email address you have registered.

• If you have already received a reset confirmation email:
  Please access the URL written on the email. Your password will be reset and you will receive another email with your new password.
• If you haven’t received the reset confirmation mail:
  Please go to the SETUP menu and check if the registered email address is correct. If there is a mistake, change your email address to the correct one and start the password reset from the beginning.
• If there was no mistake on the registered email address:
  Please restart the password reset from the beginning. If you still haven’t received an email after one hour, please try again later.