If Sekai Camera does not start, please try following steps after you install the application.

1. Update your OS
   Sekai Camera requires iPhone OS 3.1 or later. You need to update iPhone OS to the latest version if it is prior to 3.1.
   To check your version, choose Setting > General > Version.
   You can refer to the Apple web site to update your iPhone OS.
2. Restart your iPhone
   Restart your iPhone even if you use the latest OS and Sekai Camera does not start.
   To turn off your iPhone, hold down sleep/wake button for a few second, and run the slider across the screen.

If this step does not resolve the issue, please contact the support center via e-mail.

Sekai Camera supports the following 7 languages: Chinese, English, French, German, Japanese, Korean, and Spanish.

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As a rule, your Footmarks will not be recorded unless both you and other users have the Sekai Camera application up and running at the same time.

However, when you turn off Sekai Camera after using it with Air Profile ON, your Footmarks may keep on recording. Another exception is in cases when your Air Profile is ON, and your mobile device cannnot locate itself for some reason. In both cases, the recording of your Footmarks will stop after waiting for a short while.

As a rule, your Footmarks will not be recorded unless both you and other users have the Sekai Camera application up and running at the same time.

However, when you turn off Sekai Camera after using it with Air Profile ON, your Footmarks may keep on recording. Another exception is in cases when your Air Profile is ON, and your mobile device cannnot locate itself for some reason. In both cases, the recording of your Footmarks will stop after waiting for a short while.

A Footmark will be recorded when you have your Sekai Camera application up and running with Air Profile turned ON, and another Sekai Camera user who has his/her Air Profile ON comes within approximately 300 meters of your iPhone.

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Sekai Camera’s follow function and Twitter’s follow function can not be connected regardless of connection settings in Twitter.

We do not provide a setting to block ALL users from following you.
You will have to check the reply list and block individually.

On Sekai Life, display the profile of a user you want to remove/block, and tap “Block”.
Once this person is blocked, he/she will not be able to follow you until you unblock him/her.

You can check if others are following you through your profile on Sekai Life.
The number shown next to “Followers” are the number of users who are following you.
Tap on the number to see the list of users who are following you.
If you have 0 followers, you will not be able to tap.