Sekai Camera Support Center » FAQ

Sekai Camera does not start after installing the application.

tonchidot — Thu, 14 Jan 2010 02:47:40 +0000

If Sekai Camera does not start, please try following steps after you install the application.

Update your OS
Sekai Camera requires iPhone OS 3.1 or later. You need to update iPhone OS to the latest version if it is prior to 3.1.
To check your version, choose Setting > General > Version.
You can refer to the Apple web site to update your iPhone OS.
Restart your iPhone
Restart your iPhone even if you use the latest OS and Sekai Camera does not start.
To turn off your iPhone, hold down sleep/wake button for a few second, and run the slider across the screen.

If this step does not resolve the issue, please contact the support center via e-mail.

What languages are supported in Sekai Camera?

tonchidot — Fri, 11 Dec 2009 09:12:32 +0000

Sekai Camera supports the following 7 languages: Chinese, English, French, German, Japanese, Korean, and Spanish.

On your iPhone, please go to Settings > General > International > Language to select a language. Once a language is selected, the menu and messages will change into the language of your choice.
There are no limits to the choice of language when you input text (i.e.: on text Air Tag posts or your profile registration). Languages other than the 7 mentioned above are not supported by Sekai Camera.

I don’t want other users to see my Footmarks.

tonchidot — Fri, 11 Dec 2009 08:45:01 +0000

As a rule, your Footmarks will not be recorded unless both you and other users have the Sekai Camera application up and running at the same time.

However, when you turn off Sekai Camera after using it with Air Profile ON, your Footmarks may keep on recording. Another exception is in cases when your Air Profile is ON, and your mobile device cannnot locate itself for some reason. In both cases, the recording of your Footmarks will stop after waiting for a short while.

Will my Footmarks be recorded even if Sekai Camera is turned off?

tonchidot — Fri, 11 Dec 2009 08:39:09 +0000

As a rule, your Footmarks will not be recorded unless both you and other users have the Sekai Camera application up and running at the same time.

How and when are Footmarks recorded?

tonchidot — Fri, 11 Dec 2009 08:30:05 +0000

A Footmark will be recorded when you have your Sekai Camera application up and running with Air Profile turned ON, and another Sekai Camera user who has his/her Air Profile ON comes within approximately 300 meters of your iPhone.

However, depending on the distance and measurement accuracy, Footmarks sometimes may not be recorded even within 300m distance.
Also, if the other user has his/her Air Profile turned off or is blocking you, his/her Footmarks will not be shown to you.

Can I connect Sekai Camera’s follow function to Twitter’s follow function?

tonchidot — Fri, 11 Dec 2009 08:21:10 +0000

Sekai Camera’s follow function and Twitter’s follow function can not be connected regardless of connection settings in Twitter.

I want to block all users who want to follow me.

tonchidot — Fri, 11 Dec 2009 08:18:40 +0000

We do not provide a setting to block ALL users from following you.
You will have to check the reply list and block individually.

I want to remove/block a follower.

tonchidot — Fri, 11 Dec 2009 08:17:00 +0000

On Sekai Life, display the profile of a user you want to remove/block, and tap “Block”.
Once this person is blocked, he/she will not be able to follow you until you unblock him/her.

I want to know if other users are following me.

tonchidot — Fri, 11 Dec 2009 08:15:11 +0000

You can check if others are following you through your profile on Sekai Life.
The number shown next to “Followers” are the number of users who are following you.
Tap on the number to see the list of users who are following you.
If you have 0 followers, you will not be able to tap.

How do I follow another user?

tonchidot — Fri, 11 Dec 2009 08:12:52 +0000

There are two ways to follow other users. On Liveview (LANDSCAPE position), open the user’s profile from an AirTag of choice, and tap “Follow”. On Sekai Life (PORTRAIT position), tap “Follow” on the Sekai Life profile.