When Sekai Camera is turned on a message saying that Device ID information is being obtained will appear. The information obtained here indicates iPhone’s UDID (Unique Device Identifier). No other iPhone information is obtained.

The UDID will be sent to Sekai Camera’s server every time you login. We obtain this information in order to verify the device. If you do not wish to send your UDID, you should NOT use Sekai Camera. To exit the application, tap on the iPhone home button when you turn on the application for the first time, while the dialog is on display. The application will shut down, and your UDID will not be sent to the server. please also refer to our Privacy policy for details.

【Method to delete Account ID】

※Same method for both PC and Smartphone.

1．Login to Sekai Camera Web

https://sekaicamera.com/login

※Sekai Camera Web is Sekai Camera’s web based service.

2．Click or tap on the “Setting” button, shown on the top right hand corner of the screen.

3．Click or tap on the “Deleting your Account”button , shown on the top right hand corner of the screen.

4．After you have confirmed the precaution statement, make sure the account ID is the same one that you are desiring to delete.

Then input your password and click or tap on “Withdrawal”.

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※After deleting your account ID, that same account can never be reused.

※If you are going to reuse Sekai Camera, please register your account ID with letter strings other than the one that you were previously using and fill in your email address.

※In addition, we ask users to respond to survey when they wish to delete their account ID.

To use Sekai Camera on your iOS4, you need to change the settings so that Sekai Camera could refer to your location data.
Please try these procedures:

1. Choose Settings > General > Reset and tap Reset Location Warnings.

2. Run Sekai Camera and tap OK to the location warning.

If the problem is not solved after these measures, please try the following:

* When connected to Wi-Fi, there are times Sekai Camera cannot connect with the server due to firewall settings. Turn off Wi-Fi and try using Sekai Camera through 3G networks.

* Restart your iPhone and run Sekai Camera again.

* Uninstall Sekai Camera from your iPhone completely, and install it again from the App Store.

If Sekai Camera does not start, please try following steps after you install the application.

1. Update your OS
   Sekai Camera requires iPhone OS 3.1 or later. You need to update iPhone OS to the latest version if it is prior to 3.1.
   To check your version, choose Setting > General > Version.
   You can refer to the Apple web site to update your iPhone OS.
2. Restart your iPhone
   Restart your iPhone even if you use the latest OS and Sekai Camera does not start.
   To turn off your iPhone, hold down sleep/wake button for a few second, and run the slider across the screen.

If this step does not resolve the issue, please contact the support center via e-mail.

Sekai Camera supports the following 7 languages: Chinese, English, French, German, Japanese, Korean, and Spanish.

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